Marshall Epoxy Flooring (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, https://epoxyflooringmarshall.com.
This Privacy Policy explains what information we collect, how we use it, and how we may share it when you contact us or request flooring services.
1. Information We Collect
When you submit a contact form, request a customized quote, or contact us by telephone, we may collect the following information:
-
Your name
-
Phone number
-
Email address
-
Property location or service address
-
Details about your flooring project
-
Other information you voluntarily provide
We may also collect certain technical information automatically when you visit our website, including your IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We use the information you provide to:
-
Respond to your questions and flooring inquiries.
-
Process and coordinate customized quote requests.
-
Connect you with flooring contractors who may be able to assist with your project.
-
Communicate with you regarding your inquiry.
-
Improve our website and customer experience.
-
Maintain records of customer inquiries and website activity.
We may contact you by telephone or email regarding a flooring project you have requested information about.
We do not treat submitting a quote request as consent to receive unrelated marketing communications.
3. Sharing Your Information
Marshall Epoxy Flooring operates a website that helps connect customers with flooring service providers.
When you submit a flooring inquiry, we may share your name, contact information, project details, and other relevant information with a flooring contractor so that they can respond to your request, discuss your project, and provide an estimate.
The contractor receiving your information may contact you directly regarding the services you requested.
We may also share information with third-party service providers that help us operate our website, manage customer inquiries, and maintain our communication systems.
These providers may include website hosting companies, customer relationship management platforms, and telecommunications providers.
We may disclose information when required by law or when reasonably necessary to protect our legal rights.
4. Website Forms and Customer Communications
When you submit a quote request through our website, the information you provide may be processed and stored using third-party customer management software, including GoHighLevel.
This information helps us organize inquiries, communicate with prospective customers, and coordinate flooring service requests.
Submitting a quote request allows us or a flooring contractor handling your inquiry to contact you regarding that request.
Any automated marketing calls or text messages will be subject to applicable consent requirements.
5. Cookies and Website Analytics
Our website and its service providers may use cookies and similar technologies to support website functionality, understand visitor activity, and improve website performance.
These technologies may collect information such as your browser type, device information, IP address, and interactions with our website.
You can manage certain cookie preferences through your browser settings.
If we introduce additional advertising or tracking technologies, we may update this Privacy Policy to reflect those practices.
6. Data Security and Retention
We take reasonable steps to protect the personal information collected through our website against unauthorized access, misuse, or disclosure.
However, no method of transmitting or storing information electronically is completely secure.
We retain personal information for as long as reasonably necessary to respond to inquiries, coordinate requested services, maintain business records, and fulfill applicable legal obligations.
7. Your Privacy Choices
You may contact us to request information about the personal information we maintain about you or to ask that your information be corrected or deleted.
We will review and respond to requests in accordance with applicable law.
If your information has already been shared with a flooring contractor, you may need to contact that contractor directly regarding information maintained in its own systems.
8. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of websites operated by other organizations. We encourage you to review their privacy policies before providing personal information.
9. Children’s Privacy
Our website is intended for individuals seeking residential or commercial flooring services and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or applicable legal requirements.
Any updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Marshall Epoxy Flooring
Website: https://epoxyflooringmarshall.com
Contact Page: https://epoxyflooringmarshall.com/contact/